I Didn't Get My Sign-In Code

This happens to everyone now and then, and you can usually fix it in a minute or two. Please try these in order.

If The Email Did Not Arrive

1. Keep the TravelBreeze™ page open and wait one minute. The email can take a moment.

2. Look at the page, just under the 6 small boxes. It says Enter the 6-digit code sent to, followed by your email address. Check that the address is spelled correctly.

   

3. If the address is wrong, click ← Back To Email near the bottom of the box. Type the right address and click Continue with Email.

4. Open your email and look in your spam or junk folder. Those folders hold messages your email thinks are not important.

5. Search your email for "TravelBreeze™ sign-in code". The message comes from TravelBreeze™, at [email protected].

6. If you still cannot find it, go back to the TravelBreeze™ page. Click Resend Code at the bottom right of the box.

If The Code Does Not Work

A code only works for 5 minutes. It also stops working if you get it wrong too many times.

1. Click Resend Code on the TravelBreeze™ page.

2. Wait for the new email. It may take a moment.

3. Open the newest email. Its title starts with the code, and the code is inside the message too.

4. Click the first small box on the TravelBreeze™ page, and type the 6 new numbers.

5. Click Verify & Sign In. If you are creating a new account, the button says Verify & Create Account.

If You Closed The Page

That is okay. Go back to the TravelBreeze™ website and click Sign In at the top right. If you see the 6 small boxes, you can carry on. If you see the Email address box, type your address and click Continue with Email. A new code will be sent.

Check Your Email On A Phone

You can read the code on your phone and type it on your computer. That works just fine. Keep the TravelBreeze™ page open on your computer while you look.