This article is only for agency owners and admins. Preferences are rules for your whole agency. A change affects everyone.
Open Preferences
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Look at the top left corner of the page. Click the logo.
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Click Back Office Menu.
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Look along the top of the page and click Agency.
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Click Preferences.

Change A Preference
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Find the preference in the list. Read the words under it.
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Click its switch to enable or disable it.
What You Can Choose
- Require booking documents makes advisors upload a confirmation before they finish a new booking.
- Allow Draft Bookings lets advisors create practice bookings. Read Draft Bookings.
- Expect Receivables After Travel only counts bookings as incoming once their travel has ended.
- Require Travel Before Ready To Pay only lists advisors under Ready To Pay once their travel has ended.
- Staff can edit any advisor’s work lets Staff change other advisors' trips and bookings.
- Copy travelers when an advisor leaves copies traveler contact details for that person when they leave.
- Allow Advisors To See Agency Commission Percentage And Agency Commission Amount shows advisors the agency's commission totals.
- Require Cancellation Waiver makes advisors upload a waiver before a booking can be set to cancelled.
Stuck? Do not see Agency in the menu? Only owners and admins can see it. Read Change What Someone Can Do In Your Agency.